How it works
See one order go all the way through
Follow Table 5's order. Pick whose view you want to see.
On the customer's phone
- 1
Scan the QR on the table
The camera opens the menu. It already knows the table, so nobody types a table number.
- 2
Choose, change sizes and add-ons, write a note
Prices are the branch's own. Sold-out dishes are greyed out.
- 3
Place the order and follow it live
"Waiting for staff", then each step. They can cancel until staff confirm.
- 4
Hear the table called, pay the staff
Cash or GCash to the staff, as today. Nothing is paid inside the menu.
New
In queue
Preparing
Serving
On the staff board
- 1
A chime: new order
The card shows on New with the table, the items and how long it has waited.
- 2
Confirm at the table
Check with the customer, change a size or add a dish, then Confirm.
- 3
Move it along
Preparing, Serving, Done. A wrong tap? Undo within 60 seconds.
- 4
Mark paid
Type the cash received; the change shows large. Or Mark all paid for the table.
NOW SERVING
#023 · Table 5
🔊 "Table 5, your order is now serving."
PREPARING
#024 · Table 1 #025 · Counter
In the kitchen and on the wall
- 1
The queue on a TV
Open the wall display link once on any TV, tablet or laptop.
- 2
Preparing and Serving
Orders move on the screen as staff move them on the board.
- 3
"Table 5, your order is now serving."
Said out loud when the order is on its way. Call again if nobody comes.
- 4
Sold out by itself
Set today's portions in the morning; at zero the dish shows Sold out today.
Good to know
Questions owners ask at this point
What stops a fake order?
Nothing reaches the kitchen until a staff member confirms it at the table.
A customer without a phone?
Staff take the order on their own phone, at the Counter or at the table.
The internet drops?
The board keeps checking every few seconds and shows "Reconnecting…".
Setup
Ready in about 10 minutes
- 1
Sign up
Email code and restaurant name. A sample menu and 5 tables are made for you.
- 2
Put in your menu
Edit the sample and add photos. Or send us your menu and we load it (Q-08).
- 3
Print the QR cards
One PDF with every table. Print, cut, stand them up.
- 4
Open the queue screen
On any TV or tablet. Add staff with a PIN each.